Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Name, email address, and contact details submitted through our website contact forms, inquiry forms, or direct outreach
• Business information you voluntarily share during partnership calls, onboarding, or the course of an engagement
• Payment information processed securely through third-party payment processors — we do not store payment card details directly
• Technical data such as IP address, browser type, and usage data collected automatically when you visit our website
• Communications exchanged via email, direct message, or any other channel during or before an engagement

2. How We Use Your Information

We use your information to:

• Respond to inquiries and assess fit for partnership
• Onboard and deliver services to active Clients
• Communicate about ongoing engagements, deliverables, and strategy
• Send relevant updates about our services or offerings — you may opt out at any time
• Maintain accurate business records and comply with legal obligations
• Improve our website, service delivery, and client experience

3. Sharing Your Information

We do not sell, rent, or trade your personal or business information to any third party. We may share information only with:

• Third-party tools and platforms used to deliver services (e.g., project management tools, analytics platforms, scheduling software)
• Payment processors to complete transactions
• Legal or regulatory authorities if required by law

All third-party providers are required to handle your data securely and only for the purposes we specify.

4. Client Data & Confidentiality

All business information, revenue data, strategy details, and proprietary information shared by Clients during an engagement is treated as strictly confidential. We will not disclose, share, or reference Client-specific information publicly without prior written consent.

Where we reference an engagement as a case study or testimonial, we will obtain explicit written approval from the Client before publishing any identifying information.

5. Data Retention

We retain contact and business information for as long as necessary to maintain our business relationship and comply with legal obligations. If you wish to have your data deleted, contact us at the email below and we will action your request within a reasonable timeframe.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data where no legal retention obligation exists
• Opt out of any marketing or non-essential communications at any time

To exercise any of these rights, contact us at: ethanmhuynh78@gmail.com

7. Website Cookies & Analytics

Our website may use cookies and third-party analytics tools to understand visitor behavior and improve our site. You may disable cookies in your browser settings; however, some features of the site may not function as intended.

8. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

10. Contact

For questions about this Privacy Policy, contact us at: ethanmhuynh78@gmail.com